Patient Support Hub
Wherever you are in your Active Aligners journey, start here. Find out whether treatment may be right for you, understand how it works, learn how to care for your aligners and know where to get help. Your treating provider remains your first point of contact for clinical advice.
Illustrative patient support
1.
Suitability
2.
Treatment
3.
Care
4.
Troubleshooting
5.
Support
Stage 1 of 5
Am I a candidate?
Clear aligners can treat many common alignment and bite concerns, but only a dentist can confirm whether they are suitable for you. Start with the FAQs, then book a consultation for a personalised assessment.
Guides for this stage
Active Aligners Patient FAQs
Start with the common questions about suitability, treatment and what to expect before speaking to a provider.
Teen Patient Guide
Practical guidance for parents and teenagers considering dentist-led clear aligner treatment.
Braces vs Clear Aligners
Compare the two treatment approaches and the factors a dentist considers when recommending care.
Understanding Your Bite
Learn why the way your upper and lower teeth meet matters when treatment suitability is assessed.
Functional Health Benefits of Active Aligners
Explore how alignment can relate to function as well as the appearance of your smile.
Straighten Your Smile with Active Aligners
An introduction to clear aligner therapy and the questions to take into your consultation.
Stage 2 of 5
How treatment works
See what happens from your first consultation and 3D scan to your personalised treatment plan, aligners, progress checks and retainers—all led by your treating provider.
Guides for this stage
How Active Aligners Work
Follow the core treatment process from assessment and planning through to wearing your aligners.
What to Expect: Treatment Journey
See the treatment stages, provider check-ins and milestones that help keep care on track.
How Long Does Treatment Take?
Understand why treatment timing varies with your smile, treatment plan and wear schedule.
Why Dentist-Led Treatment Matters
Learn why assessment, treatment planning and clinical oversight stay with your treating dentist.
How Clear Aligners Are Made
Go behind the scenes from the first scan and digital plan to the finished aligner.
Patient Stories and Journeys
Read real patient perspectives on the experience from consultation through treatment.
DJ Silvva Transformation Story
Follow Silvva’s experience balancing treatment with a busy creative career.
Ciaran Testimonial
Read Ciaran’s experience of addressing alignment concerns through dentist-led treatment.
Stage 3 of 5
Wearing and caring for your aligners
Learn how long to wear each set, how to clean and store your aligners, what to eat and drink, and how to keep treatment on track.
Guides for this stage
Patient Instruction Booklet
Your practical guide to wearing, cleaning and storing aligners and following your provider’s instructions.
Stage 4 of 5
What if something goes wrong?
Lost or cracked aligner? Attachment come off? Aligner not fitting, or pain that concerns you? Contact your treating provider before changing aligners or altering your wear schedule.
Guides for this stage
Troubleshooting FAQs
Find the existing guidance for lost or cracked aligners, attachments and fit concerns, then contact your provider for clinical advice.
Do Clear Aligners Hurt?
Learn what discomfort can be expected and when pain or fit concerns should be raised with your treating provider.
Stage 5 of 5
Ask your provider or contact support
Your treating provider is your first point of contact for any clinical or treatment question. Contact Active Aligners support for website, account or general product enquiries.